Skype is not a new technology. VoIP has been around for years but Skype took years to reach the kind of status it enjoys today. Owing to its pioneering status, Skype became popular rather fast which can be held responsible for its slow growth in later years. While Skype was everything that VoIP was touted to be, it still lacked the kind of culture and corporate strategy needed to turn Skype into a major force. Founded in 2003, it was not until 2009 that Skype realized it's potential. The strategy lacked growth which was one of the most major problems with the company. It was indeed unfortunate that Skype with all its potential and pioneering status was not able to devise a growth strategy.
Most of the people using Skype did it for free. They were more interested in computer to computer calls instead of buying minutes to call friends and family back home. Skype needed a better strategy since it was clear that despite a huge customer base of over 560 million users, the company was still not as profitable as it had once appeared. The company was bought by EBay which later sold it to a private equity for $1.9 billion.
Skype has finally decided to use corporate accounts as its main source of revenue. We must understand that while individuals may choose to pay for minutes, they still cannot pay as much as corporations and thus corporate accounts are needed to generate a continuous revenue stream for a business model which basically offers free services....
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